Shipping Policy
Delivery Methods
Partnered Logistics:
Postal Service: Chunghwa Post (Taiwan Main Island & Outlying Islands)
Convenience Stores:
7-11 (Taiwan Main Island, Outlying Islands, International Delivery Service)
FamilyMart (Taiwan Main Island & Outlying Islands)
International Delivery Service Available Regions: Mainland China (excluding Hong Kong and Macau), Japan, Australia, United States, Canada, Malaysia, Singapore, Hong Kong
)
Postal Delivery Outside Asia: DHL
Delivery Time / Regions:
Convenience Store Pickup
7-11
Postal Delivery
DHL
Shipping Information
Orders will be shipped approximately 7–14 business days after the order date (excluding the day of order placement and holidays).
During holidays, peak seasons, or in case of force majeure (e.g., natural disasters), shipments may be delayed.
If you choose [Postal Service]: The actual delivery time depends on the postal service’s routing schedule.
If you choose [Convenience Store Pickup]: Please check your arrival notification SMS and pick up your order within 7 days after it arrives. Failure to pick up your package may result in additional shipping costs, which must be borne by the customer.
International Delivery Service: For detailed information, please click here.
